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XJ Media web design and seo services

Privacy Policy

​Effective Date: 1 November 2025
Last Updated: 17 February 2026

XJ Media Limited ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit www.xjmedia.co.uk or contact us regarding our services.
 

1. Who We Are

XJ Media Limited
Lynch Wood Park
Peterborough
Cambridgeshire
PE2 6FY
United Kingdom

Email: info@xjmedia.co.uk
Telephone: 01733 321000

We are a UK-based digital marketing agency providing web design, SEO, social media management, advertising and print marketing services.

For the purposes of UK data protection law, we are the “data controller” of your personal data.
 

2. What Information We Collect

We may collect and process the following information:

Information you provide directly

  • Name

  • Email address

  • Telephone number

  • Business details

  • Any information submitted through our contact or audit forms

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device type

  • Referral source

This information is collected using cookies and analytics tools.
 

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested information

  • Deliver our digital marketing services

  • Provide a free audit or consultation where requested

  • Improve our website and user experience

  • Send relevant business communications (where appropriate)

  • Comply with legal obligations

We do not sell your personal data.
 

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to respond to enquiries and improve our services

  • Contractual necessity – where processing is required to provide agreed services

  • Consent – where you opt-in to marketing communications

  • Legal obligation – where required by law
     

5. Marketing Communications

If you choose to receive marketing communications from us, you may opt out at any time by:

We will never send unsolicited marketing without a lawful basis.
 

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Analyse website traffic

  • Understand visitor behaviour

  • Improve performance

  • Support advertising campaigns

You can manage your cookie preferences through our cookie banner or your browser settings.

For more details, please see our Cookie Policy.
 

7. Data Sharing

We may share data with trusted third-party service providers, including:

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers (e.g. Google Analytics)

  • Advertising platforms (e.g. Google Ads, Meta Ads)

  • CRM systems

These providers only process data on our behalf and are required to protect it.

We do not sell or trade personal data.
 

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

Personal data is stored securely and only retained for as long as necessary for business or legal purposes.
 

9. International Transfers

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses
     

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent at any time (where consent applies)

To exercise your rights, contact: info@xjmedia.co.uk
 

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to:

Information Commissioner’s Office (ICO)
www.ico.org.uk

We would, however, welcome the opportunity to address your concerns first.
 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

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